Privacy Policy

At Pottery Jack, we value the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

1. Information We CollectWe collect various types of information to provide you with the best service and experience. This may include:

• Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect your name, email address, phone number, and shipping address.
• Payment Information: To process your transactions, we may collect payment details, including credit card numbers, billing addresses, and payment methods. This information is processed through secure third-party payment processors.
• Website Usage Information: We may collect data regarding your interactions with our website, such as your IP address, browser type, pages visited, and duration of visits. This helps us improve the user experience.

2. How We Use Your InformationWe use the collected information for the following purposes:

• Order Fulfillment: To process and ship your orders and provide customer support.
• Marketing and Promotions: To send you promotional offers, newsletters, and updates about Pottery Jack products and services. You can opt-out of marketing emails at any time.
• Improving Our Services: To enhance our website’s functionality and content, as well as to understand how our customers use our services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your InformationWe do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with third-party companies to assist in providing our services, such as payment processors, shipping companies, and email marketing platforms. These providers are contractually obligated to safeguard your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders).

4. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. We strive to protect your information but cannot guarantee absolute security.

5. CookiesOur website may use cookies to enhance your experience. Cookies are small text files stored on your device that help us recognize your preferences, track usage patterns, and improve the performance of our website. You can control the use of cookies through your browser settings.

6. Your Choices and RightsYou have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing emails or newsletters at any time.

To exercise any of these rights, please contact us at [Insert your contact email or phone number].

7. Third-Party WebsitesOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s PrivacyOur services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of the policy. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Pottery Jack
Email: info@potteryjack.com