Privacy Policy

Effective Date: 15/05/2024

1. Introduction

Pottery Jack Ceramics  is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) ("Privacy Act").

2. Information We Collect

We may collect personal information directly from you or from third parties in the course of providing our services. The types of personal information we may collect include:

• Name
• Contact information (email address, phone number, postal address)
• Payment information
• Transaction history
• Communication preferences

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and personalize our products and services to you
• To process transactions and fulfill orders
• To communicate with you, including responding to your inquiries and providing customer support
• To send you marketing and promotional materials, where permitted by law
• To comply with legal and regulatory requirements

4. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• To service providers who assist us in operating our business and providing our services (e.g., payment processors, shipping companies)
• To comply with legal obligations, such as responding to lawful requests from government authorities
• With your consent or as otherwise permitted or required by law

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of processing, and to withdraw any consent you have provided. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes by email or through a notice on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at: info@potteryjack.com

9. Additional Information

For more information about privacy in Australia and your rights under the Privacy Act, you may visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.